by Derek—2004.06.25 @ 1024
Okay, I'm going to rant a little because I don't know who to talk to, and people say that writing is theraputic...
Is there no one in Virginia who knows how to change engine belts?!! When we arrived in Virginia in May to do our internship with Washington National Opera, we knew we would need to get some maintenance done on our Isuzu Rodeo. Changing the tires was easy, but the drive belts were worn and cracked and even JiffyLube had enough sense to know they needed replacement.
We've now been to five different automotive centers -- including JiffyLube -- and each of them has not been able to change the belts on our car. IS IT THAT HARD!?? Here's the scenero: We call ahead to see if the shop can change belts on our vehicle's make and model. Yes? How much will this cost? Okay. Do you have the belts in stock? Yes? Okay, here we come...
In EVERY case, we drive down to the shop and we get a blank stare from the shop supervisor. At JiffyLube, they started working and then came back and said, "oh, we don't have the belts you need." BUT YOU JUST TOLD US YOU HAD THEM!! The mechanics at PepBoys were equally inept. A local mechanic shop down the street seemed confused and thought he would have to order the parts in.
JiffyLube actually called another shop for us, confirmed they had the parts, and scheduled a visit. He told us to go immedietely and they would take us in. Not suprisingly, the shop superintendent said he was "too busy" and he didn't have the parts. WHAT??! But we heard you on the phone with JiffyLube!!
I'm convinced that nobody in Virginia has ever worked on an Isuzu Rodeo before because they all seem too scared to open the hood. This is the most irritating and frustrating experience!
There, I've said it.